Tara789 FAQ – Frequently Asked Questions Philippines

GCash and Maya deposits reflect in your Tara789 balance in real time — usually within a few seconds of completing the transfer. If your balance hasn't updated after five minutes, check your GCash transaction history to confirm the transfer went through, then contact Tara789 support with the transaction reference number.

Yes, minimum deposit amounts vary by payment method and are displayed clearly in the Tara789 cashier before you confirm a transaction. Generally, e-wallet deposits via GCash and Maya have a lower minimum than bank transfers. All amounts are in Philippine Pesos (₱) with no hidden Tara789-side fees on standard deposits.

Tara789 does not charge any fees on standard deposits. However, your bank or e-wallet provider may apply their own transfer charges — for example, some banks charge a small fee for InstaPay transfers. Check with your payment provider before depositing if you're unsure about their fees.

Most Tara789 withdrawals to GCash and Maya are processed within 1–3 business hours once approved. Bank transfers via BDO, BPI, or UnionBank typically take 1–2 business days. Processing times may be slightly longer during peak hours or Philippine public holidays. You'll receive an SMS or email confirmation once your withdrawal is approved.

Yes, Tara789 has minimum and maximum withdrawal limits that vary by payment method and account level. These are displayed in the Cashier section before you submit a withdrawal request. Completing your KYC verification may increase your withdrawal limits. For specific limit inquiries, contact our support team.

Common reasons for a rejected withdrawal include: incomplete KYC verification, unmet bonus wagering requirements, a mismatch between your account name and payment account name, or suspicious activity flags. Check the rejection notification sent to your registered email for the specific reason. If you're unsure, contact Tara789 support for clarification.

A wagering requirement (also called a turnover or rollover) is the number of times you need to bet your bonus amount before it becomes withdrawable. For example, a ₱1,000 bonus with a 10x wagering requirement means you need to place a total of ₱10,000 in bets before you can cash out bonus winnings. Specific requirements are listed on each Tara789 promotion page.

Yes, all Tara789 bonuses have an expiry date or validity period, which is stated clearly on each promotion page. If you don't meet the wagering requirements within the validity window, the bonus funds are forfeited. We recommend checking your active bonuses regularly in your account dashboard so none go to waste.

Once you're a registered Tara789 member, you'll get a unique referral link from the Refer a Friend page. Share it with your barkada — when they sign up and make their first qualifying deposit, you earn a bonus credit. There's no cap on how many friends you can refer. Referral rewards are credited automatically once qualifying conditions are met.

Yes — Tara789 is fully optimised for mobile. The platform runs smoothly in your smartphone's browser (Chrome, Safari, Firefox) with no app download required. Just go to tara789.com, log in, and start playing. The interface automatically adapts to your screen size, whether you're on Android or iOS.

Tara789 PBA betting lets you wager on Philippine Basketball Association games with live and pre-match odds. Choose your preferred bet type — moneyline, handicap, totals, and more — enter your stake in Philippine Pesos, and confirm. Winnings are credited to your account automatically once the game result is settled. All bets are final once confirmed.

Color Game is the online version of the classic Filipino perya favourite. Place your bet on one or more of six colours, and if the dice result matches your chosen colour(s), you win. It's fast, simple, and a huge hit with Filipino players looking for a nostalgic but modern gaming experience. Multiple rounds run continuously throughout the day.

Log in to your Tara789 account, go to Account Settings, and look for the Security section. Toggle on Two-Factor Authentication (2FA). Once enabled, a one-time PIN will be sent to your registered Philippine mobile number each time you sign in from a new device. We strongly recommend enabling 2FA — it's the single most effective step to protect your account.

On the Tara789 login page, click "Forgot password?" and enter your registered email or Philippine mobile number. A secure reset link will be sent to you within minutes. Reset links expire after 30 minutes and are single-use. If you no longer have access to your registered contact details, reach out to our support team for manual account recovery.

Self-exclusion locks your Tara789 account for a minimum of six months, with options extending up to two years or permanently. During exclusion, you cannot log in, deposit, or bet. Marketing communications are also suppressed. To activate self-exclusion, go to Responsible Gaming in your Account Settings, or contact support. Your remaining balance will be returned to your registered payment method upon request. Read our full Responsible Gaming policy for more details.

A cool-off period temporarily suspends your Tara789 account for 1, 7, 14, or 30 days — perfect if you need a short break without committing to a full self-exclusion. Activate it from the Responsible Gaming section of your Account Settings. Once active, it cannot be shortened. Your balance is held safely and accessible once the period ends.